Hands down the best dentist office . I should have switched years ago.
- Scott W.
Always great service. The staff is a collection of highly qualified office and dental assistants and Dr Boatman and Dr Spencer are these best in the area. They both take the fear out of going to the dentist. I highly recommend Troy Family Dental To friends and family.
- James W.
I have been searching for a a good dentist, today I found a great dentist and staff. The exam is very thorough and everyone takes time to explain everything. If you have dental anxiety this is your place, the staff goes out of their way to ease anxiety and they do offer several options to help ease any remaining anxiety.
- Kelly M.
I really appreciate the entire team at Troy family dental. The transformation process is still ongoing but I really pleased with the treatment plan completed thus far. Today Dr Spencer is totally dedicated to his craft and it’s Easily displayed with the many recurring customers at his practice. Shout out to Katie , she held it down and continued the dedicated execution of her skilled training and excellent customer service ! I highly recommend their services , you won’t be disappointed!
- Cynthia C.
Healthcare — including dental care — is expensive to say the least. I think that this practice gives patients many financial choices to help people afford some of the work not covered by insurance. After all, insurance coverage stops at basic dental health — having a pretty smile or implants doesn’t fall under the basic health/dental care description. The fact that this practice is willing to give financial options says a lot. You don’t find that level of service in all dental practices. Thank you, Troy Family Dental, for providing great service!
- Shane F.
I’ve seen both Dr.’s Boatman and Spencer over the years and they too treat patients with the utmost respect and give great care.
I’ve always received great care and personalized service. The hygienists are excellent and go the extra steps to ensure the patient is comfortable and understands the care being rendered.
I just want to thank the staff for everything and all the services that you have provided me I appreciate the smiles when I first walk into the door them knowing who I am when I'm checking in I don't even have to give my name they know me and I really appreciate just the small things like that.
- Netta L.
Love Troy Family Dental! I always get the best service there and trust them completely with all my dental needs from simple cleanings to fillings, root canals and even extractions and implants.
- Leah B.
It's the people that make an organization great, and Troy Family Dental has that down pat. EVERYONE is personable and equally professional.
- Rick C.
As usual, even with a worst case dental emergency, Dr. Boatman was honest, reassuring, and persistant enough to get the details right. Everything was perfect and he and his staff are always gracious, professional and truly kind! He never assumes I am pain free while he is working with me and he asks me regularly if I am comfortable ( pain free). If I even hesitate, he administers additional numbing or if I find the procedure is stressful I can choose to have nitrous to breathe. What could be any better?! This place is wonderful efficient, caring and aesthetically pleasing with impressive equipment, technology and expert care.
- Susan S.
Troy Family Dental is an excellent group of professionals that treat me with the best of care, compassion and state of the art equipment and skills! I have been very satisfied and I am quite comfortable there. Making this choice to call and make my first appointment, was big and one of my best decisions!
- Vickie M.
I LOVE Dr. Boatmen and his staff at Troy Family Dental! They are top notch, THE BEST! Dr. Boatmen stays up to date with changes in dentistry, new equipment, new treatment protocols, etc. He is THE BEST! I can not stress that enough. Everyone that I have interacted with does an excellent job of explaining what's wrong, what the options are to fix the problem, the cost of the procedure, etc. They answer ALL my questions and do so with a smile. I love this office and will be a lifetime patient of Dr. Boatmen!
- Brenda L.
Seriously cannot say enough good things about Troy Family Dental. My young daughters and myself have been going here for years. They are always accommodating when it comes to grouping our appointments. My kids always feel comfortable and they are never forced to do anything they are scared of. Just got my wisdom teeth removed under sedation and it’s been the best experience I’ve ever had
having teeth removed. We will be going here for as long as we can!
- Candace J.
Today was my first time visiting this Dental Office and OMG......all of the staff was amazing, especially Amanda!! I went in for an emergency last minute appointment and I walked out relieved, satisfied and happy! No more toothaches for me! I would like to thank everyone for such an amazing experience and looking forward to my next visit!
- Erica B.
I have had traumatic experiences with dentists in the past, but Troy Family Dental was not one of them! They were so nice and explained everything they were going to do and why. Never had such a wonderful experience. If I could rate them a 10, I would!!!
- Rebecca N.
They are absolutely Amazing... I have really bad anxiety when it comes to the dentist and they have been so great to me and very understanding... They've been very patient with me.. I'm having a pretty big procedure done and they've explained everything to me and walked me through it so I know what to expect... Truly the best experience I've ever had…
- Ambra M
I was a nervous wreck!! Jamie was so calming and took such care of everything to make me comfortable. Dr. Spencer was so gentle I never felt ANYTHING!!! And I was having crown work on TWO teeth!!!! I have never walked out of a dentist office feeling so good!!!:)
- Patti L
Dr. Spencer was wonderful with my 8-year-old. She’s terrified of shots and he was able to give her two shots without her even noticing! She even told me that she wants to only see Dr. Spencer from now on. All of the dental hygienists and assistants are so sweet and friendly. Will definitely be coming back!
I just left Troy Family Dental and I Dr. Spencer and his staff are the greatest. I was so amazed how easily he did my procedure. He was very knowledgeable and just turned my frown into a smile. There's not enough words that I can say to thank him. I've been to several dentist in Cahokia, Alton and Granite City and they have them all beat by a long run. I rarely leave reviews but I'm a happy camper tonight. Thanks Dr. Spencer!!!
- Alexander H.
Hands down, best experience at a dentist that I've ever encountered! & I had a root canal! The entire staff was super friendly and took great care of me while I was there, even as a brand new patient! Our family will 100% be making the switch to Troy Family Dental! Thank you Dr. Boatman for checking on me after hours to make sure that I am okay :)
- Chelsea H.
I've been seeing Dr. Spencer for approximately 3 years and the entire time he has listened to my concerns about my teeth and takes the time to work with me to find the solutions needed. He does this while displaying caring professionalism and his knowledge of complicated dentistry issues. I drive 80 minutes to have my dental work completed with Troy Family Dental because of the quality of dental work done there.
- Andrea M.
The always friendly Dr. Jordan Spencer is very understanding and gentle with the anxiety that comes along with dental procedures. They are all very friendly. The atmosphere is very calm. They were able to attend to my emergency the same day and schedule me for follow-up procedures immediately even though they are in great demand at this time. I know that I will receive quality dental care whenever I am there. Both doctors Boatman and Spencer and their entire staff will not disappoint!
- Paula L
Troy Family Dental provided the most amazing care during my visit today. Dr. Spencer, Candace, and Taylor are absolutely wonderful!!! As someone who fears the dentist chair, these professionals always put my mind at ease and are masters of pain management. I am so thankful to have found such an incredible dental practice to meet all of my needs. Thank you so much, Troy Family Dental!
- Tiffany J.
This is a great establishment and family business. The staff is super friendly and Drs Boatman and Spencer are great. They explain and make your visit an education, so you understand what is going on. They are extremely thorough in all aspects of your teeth and mouth, from cleaning to using technology to quickly identify issues. Then they will work with you to figure out what is best for you and your situation. The business is always clean and professional even during a pandemic. Great Place!
- Thomas M.
The staff and Dr Spencer were very kind and caring. I received undivided attention from the start to the end of my treatment. Dr Spencer was gentle and even made numbing up my mouth painless. For going to the dentist, this was a good experience.
- Tricia B
The Tech Amanda was gentle and kind with the X-rays. Dr. Spencer is calming and so helpful in finding solutions with my care. I highly recommend Troy Family Dental. Caring staff and professional work.
- Jim R.
I still cant get over how professional the entire staff of Troy Family Dental is to their patients. I wish I would have known about them years ago. If you are looking for a dentist, you cant go wrong with Dr Spencer or Dr Boatman!!
- Tim J.
Best dentist I have ever had!
- Scott M.
Dr. Boatman and his staff took amazing care of my family for years and years. When my job took us away from the area, we were all sad to lose him as our dentist. Flash forward a few years to yesterday. I developed a tooth problem my dentist couldn't get to the bottom of, so I called Dr. Boatman's office and said if I drove 6+ hours to see him if they would work me in even though it had been a few years since I'd been a regular patient. Of course, they were more than happy to do so. To make a long story short, Dr. Boatman, as usual, expertly got to the root of the problems (pun intended) and this morning I awoke pain-free! God bless Troy Family Dental...a level of service so rare in this day and age!
- Jay L.
My husband and I have been seeing Dr. Boatman for several years. The staff goes out of their way to make you feel comfortable. We know we will receive the best and safest dental care available.
- Karen S.
I have been having issues with my denture. Then I saw Dr. Boatman on Great Day talking about mini implants. So I called his office. Within 2 weeks, I had mini implants and was able to use my existing denture. The staff in his office are always smiling and very pleasant. I was very impressed with how quickly I was able to get an appointment and get my issues resolved. You couldn't ask for better care! Dr. Boatman will always bring back that great smile in you!
This is my first review after nizagara, considering my past experiences with dental offices this says a lot about the staff at Troy Family Dental. My wife and I are not fans of going to the dentist, she has been hounding me for a year to go to Dr. Boatman because of the great experience she has every time. It started a couple of years ago when she had severe tooth pain on Christmas day when they were closed. She had never been to him, yet he was able to do what needed to be done to quickly relieve her pain and fixed the issue permanently within days. He has all the latest technology, taking care of most cavities with a laser, no need for shots or drills. The entire staff explains everything very well, they are always thorough. They work to get you the best price, discounts for those paying cash. They only do procedures when it is truly necessary if something can wait for a better time for you or your insurance they will wait. Communication is key and they are one of the best I have dealt with in any line of business hands down!
- Scott R.
My husband Ryan told me about Dr. Boatman and thank goodness that he did. We were pretty unhappy with our dentist because we felt like he was not communicating well with us and just assumed we had unlimited dollars to spend on dental work. Ryan had a filling that cracked after a week or two and our previous dentist just said, "Yep, let's just put a crown on it." No explanation, no nothing Just. give me another $1200.
Dr. Boatman is very good at communicating with his patients and will work with you and the insurance companies. Thank you Dr. B.
- Kendra M.